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Privacy Policy

Last updated: 13.12.2025
 

This Privacy Policy explains how SilkRide Stanislav Hrim (“Company”, “we”, “us”) collects, uses, and protects personal data of users of the website DeliveryBike.pl in accordance with the General Data Protection Regulation (GDPR) and Polish law.
 

1. Data Controller

The controller of your personal data is:

SilkRide Stanislav Hrim
Księcia Bolesława 7D/173, 01-494 Warszawa, Poland
Email: info@deliverybike.pl
Phone: +48 730 863 575
NIP: 5273040314
 

2. Personal Data We Collect

We may collect the following personal data:

  • full name,

  • phone number,

  • email address,

  • billing and payment information,

  • rental and subscription details,

  • communication data (emails, messages),

  • technical data (IP address, device and browser type).

Providing personal data is voluntary but necessary to use our services.
 

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • providing bicycle rental and subscription services,

  • processing reservations and payments,

  • signing and executing rental agreements,

  • customer support and communication,

  • legal and accounting obligations,

  • improving website functionality and services.
     

4. Legal Basis for Processing

We process personal data based on:

  • performance of a contract,

  • legal obligations,

  • legitimate interests of the Company,

  • user consent (where required).
     

5. Data Retention

Personal data is stored only for the period necessary to:

  • fulfill contractual obligations,

  • comply with legal requirements,

  • resolve disputes or claims.
     

6. Data Sharing

We may share personal data only with:

  • payment service providers,

  • IT and platform providers (e.g. Wix),

  • accounting or legal service providers,

  • public authorities when required by law.

Personal data is never sold to third parties.
 

7. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
 

8. User Rights (GDPR)

You have the right to:

  • access your personal data,

  • correct inaccurate data,

  • request deletion of data,

  • restrict or object to processing,

  • data portability,

  • withdraw consent at any time.

Requests can be sent to info@deliverybike.pl.
 

9. Complaints

You have the right to lodge a complaint with the relevant data protection authority in Poland.
 

10. Changes to Privacy Policy

We reserve the right to update this Privacy Policy.
Users will be informed of significant changes via the website or SMS.
 

11. Contact

For privacy-related questions, contact:
📧 info@deliverybike.pl
📞 +48 730 863 575

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